Delivery Information
We are committed to providing a seamless and convenient shopping experience. This policy outlines the details of our delivery process to ensure your orders arrive on time and in excellent condition:
1. Delivery Times
- Shipping: [7] business days.
- Delivery times may be affected by public holidays or circumstances beyond our control.
2. Order Tracking
- You can track your order using the tracking number sent to your email.
3. Receiving Orders
- Please ensure that you provide a complete and accurate delivery address to guarantee order delivery.
- If an order is not received due to an incorrect address, additional fees may apply for reshipping.
4. International Shipping
- We offer international shipping to selected countries.
- Customs duties or local taxes may apply based on the destination country’s regulations.
5. Shipping Issues
- If you do not receive your order within the specified timeframe, please contact us immediately.
- If you receive a damaged or incorrect order, notify us within [3] days so we can resolve the issue.
6. Contact
- For any inquiries regarding shipping or delivery, please contact us at rozabay.help@gmail.com.
Our goal is to ensure your complete satisfaction!